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Tami Robinett
FASO Support Test Site

 

 

Start Up Instructions for Your FineArtStudioOnline Website

PRINT THIS EMAIL FOR FUTURE REFERENCE - To ensure that you are aware of how to access the various tools we provide to help you maintain your FineArtStudioOnline.com website, we have sent you this email to use as a reference.  PLEASE DO NOT DELETE THIS EMAIL as it contains information that you may need.

I'm Clint Watson, the developer of  FineArtStudioOnline.com, also known as FASO.com.  Thank you for trying our software. I know that you will find it a worthy solution for  your website needs.  If you have any comments, questions, or problems, please feel free to contact us.  My staff will be available to help you with any issues that  you might have.  We will also be happy to give you a free phone consultation to explain the various aspects of the software.  I developed this software as a means for artists to promote themselves and their work.  It is also a useful tool for keeping track of inventory and galleries.

INFORMATION COVERED IN THIS EMAIL:

1)  Identification Information
2)  How to Find Your Website
3) Login Information
4) Adding Artwork to Your Website
5) Your Control Panel
--- Edit Navigation Bar
--- Edit Home Page Information
--- Edit Category Information
--- Change Your Site's Colors
--- Change Your Site's Style
--- Administration Info (Account Settings)
--- Artwork Portfolio
--- Images That Are Not Art
--- Statistics about your site's visitors
--- Your Billing Information
--- Marketing Center
--- View Website Icon
6) Personalized Web Addresses (Domain Names)
--- If you have an existing personalized web address
--- If you do not have a personalized web address but would like one
7) Contacting Technical Support

8) IMPORTANT: How to Add Images and Text to Website Category Pages

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1) IDENTIFICATION INFORMATION

Your FineArtStudioOnline.com account number is: 15371

Please have this number handy when you call or email us.

When  you created your FineArtStudioOnline.com website, you were issued this account number.  This number is unique to you and allows us to readily identify you. 

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2) HOW TO FIND YOUR WEBSITE

Your website is at the following address: 

http//tamirobinett.fineartstudioonline.com/

username.fineartstudioonline.com

To go to your website, type this address into the ADDRESS BAR of your web browser (ie. Internet Explorer, Firefox, Safari, Google Chrome, etc.) and hit enter.  You will be taken to your website.

NOTE: BE SURE TO TYPE THE WEBSITE ADDRESS IN THE ADDRESS BAR OF
YOUR BROWSER, NOT THE SEARCH BOX OF A SEARCH ENGINE (ie. Google, Yahoo, MSN, etc.)

You can also go to your website from your control panel.

1. click on the 'eye' icon - top row

or

2. click on the link just below the row of icons, in the center of the home screen of control panel.

If you already have or would like a personalized web address (Domain Name), see section 6 for more information.

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3) LOGIN INFORMATION

You will need this information to access your FineArtStudioOnline.com control panel.


Your Username is: tamirobinett


For security we don't send passwords via email.

If you forgot your password please go to the login screen and click "Forgot your password?"

When you go to the home page of your website, you will see the "Edit My Website" link at the bottom of the page.  To access your control panel, click the link. You will be prompted for USERNAME OR EMAIL ADDRESS, AND PASSWORD.  Enter the information and click "Secure Login"

You will now be taken to your control panel.

NOTE: USERNAME AND PASSWORD ARE CASE SENSITIVE.

If you have forgotten your username or password, simply click the "Forgot your password? Click here link.  Your username and password will be emailed to the address you provided upon registering with FineArtStudioOnline.com

3.5) ALTERNATE LOGIN METHOD

One of the options you will find is the option to hide the link mentioned in number 3 above: the "Edit My Website" link.

If you hide the link, here is your alternate method to login to your control panel:

-go to http://faso.com
-click on Log In
-type in Username OR Email
-type in Password
-click on Secure Login

*NOTE: We suggest saving your website in "Favorites" or "Bookmarks" to make logging in more convenient in the future.

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4) ADDING ARTWORK TO YOUR WEBSITE

Your images must be available to you from your hard drive, floppy disc, CD, or Zip disc in .jpg or .jpeg format before you can upload them to your website.

-log into FASO control panel
-click on My Art Portfolio
-click on Add New Artwork
-click on Choose your images
-a pop-up window will open, allowing you to navigate through the files on your computer and choose the image (or images) you want to upload. Select the image or images, and then choose open or select (this varies - it depends upon your operating system)
-pop up window disappears

-image file name(s) now appear in the upload box
-click Upload your images

4.5) ADD/EDIT INFORMATION FOR EACH IMAGE

-log into FASO control panel
-click on My Art Portfolio
-click on Edit to the right of an image, or click on the image itself
-add a title (**See Below)

-make selections from the drop down menus as you wish

-add a brief description in the Comments text box section
-click Save Changes
-repeat steps for all the images in your artwork portfolio

You can add as little or as much info to this editing screen as you would like - you can always come back to it later.


**Please note:  Do not add numbers or symbols (such as quote mark) to the TITLE field.  This will cause problems with the functionality of your website.

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5) YOUR CONTROL PANEL

Your control panel is the workhorse for your website. 

---Edit Navigation Bar
The Navigation Bar is the list of links that takes you to the different pages of your website when they are clicked on.  You have the option of selecting up to 12 categories to be listed in the navigation bar and also customizing the title of each category.

The default categories for your Navigation Bar are About The Artist, Articles, Blog, Books, Contact the Artist, Email Newsletter, Events, Galleries, Links, Other Form, Other1, Other2, Pages, Works, Workshops.  You can select the order you want the categories to appear in your Navigation Bar.  You can also edit the name of the category by typing your preferred name in the "Override Text" field to the right of each category.

You will see the list of categories to choose from when you click on the drop down arrow next to a category.

In the "Navigation Heading" box, you can enter text that will appear at the top of every page of your website.  This is your website heading/website name.

**After making any changes to the Navigation Bar, hit submit and the changes will be saved.

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---Edit Main Page Information
In the "Edit Main Page Information" section, you can enter any text you may want to appear on the main page, and choose an image to appear on your main page.

**Adding images to your main page or any other section of your website other than "Works" will be covered later in section 8.

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---Edit Category Information
In this section, you can add or edit the information contained within each category.

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---Change Your Site's Colors
This is where you can choose from a variety of color schemes for your website.

FROM YOUR CONTROL PANEL:
-click on Change Your Site's Colors
-click on 'Click here to select from pre-made color schemes'
-click on 'Select this Color Scheme' for the color scheme of your choice.
-click Submit

**You will also have the option select your colors individually.

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---Change Your Site Style
We have several website styles for you to choose from. 

**We are strongly suggesting that you choose one of the NewEnhanced site styles.  The other site styles will soon be obsolete and your only option will be the enhanced site styles.

Advantages of the Enhanced Templates:

1. Most custom work is accomplished with CSS not HTML, which allows you to change your site style to give your website a fresh look when you desire.
2. With the Enhanced Templates...custom work will not be as costly (many changes that used to be 'custom' work - can now be done quickly at no charge)
3. They also allow for total control of all fonts on your site, as well as control over many more elements of your site.  (to add 'fancy script' in place of your website name, would still require a logo)
4. The Enhanced Template allows your website to be viewed on Mobil Devices, which is a quickly growing trend.
5. You can add more categories on your Navigation Bar, (12 instead of 8)
6. Facebook 'like' buttons are available for your portfolio images and blog posts.

To enable:
-from control panel
-click on MY ARTWORK PORTFOLIO
-click on Edit the works display
-click on Options for Enhanced Templates
-select YES for Use Facebook Like Buttons on Works
-Save

7. Some pages, such as Events and Workshops, have new 'fields' that only function on the new Enhanced Templates.

To select or change your site style:
-from your Control Panel
-click on EDIT SITE STYLE
-choose the style you want
-click on Save Changes

Please note: You cannot preview the site styles before choosing them, but you will not affect your site content by choosing a different site style.

Also - you may need to refresh your browser to see the changes to your site style.

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---My Administration Info
This section contains information about you - your name, address, phone numbers, email
address.  You can also change your password in this section.  This information is not posted anywhere on your website.  We will not share your personal information with anyone.

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---My Artwork Portfolio
This is where you upload or edit the artwork that you want to display in your Works category.

**You will find information for how to upload artwork to your portfolio above in section 4.  The images that you upload will be displayed in the works category of your website.

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---Images That Are Not Artwork
This is where you want to upload photos and images that are not art that you might be using on your website.  For example, you might want to add a picture of yourself to your About the Artist page. 

Your images must be saved on your hard drive, floppy disc, CD, or Zip disc in .jpg or .jpeg format before you can upload them to your website.

-From your control panel
-click on Images That Are Not Artwork
-click on Add a New Non-Art Image
-click on Choose your images
-a new window will open up from your computer so you can navigate through the files on your computer and choose the image (or images) you would like to upload. Select the image or images, and then choose open or select (this varies - it depends upon your operating system)
-image file name(s) now appear in the upload box screen of your control panel
-click Upload Your Images

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---Statistics about your sites visitors
This is where you can find your websites statistics.  You can track visits, what visitors
have looked at, approximately where the visitor visited from, and other information.

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---Billing Information
When your FineArtStudioOnline.com free trial is over, and you decide to subscribe to the service you will need to update the "Billing Information" section of your control panel.

From your control panel
-click on Activate Account (top of left column)
-click on a plan to select it
-add your credit card information
-?????

**When entering the credit card number, do not use spaces, dashes, or any other characters other than numbers. 

Our billing system is automated and you will be billed on the same day of every month.  Due to our automation process, we can only accept credit card payments.

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---Marketing Center
This is where you add keywords for your sites search engine optimization.  You can also add a description of your website that will appear when your website is found through a search engine.

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6) PERSONALIZED WEB ADDRESS (DOMAIN NAMES)

During the set-up of your FASO account, we develop your standard/system Domain.  This Domain is propagated from your username.  (username.fineartstudioonline.com).

If you have an existing personalized Domain Name (i.e. www.johnsmith.com) that you would like to use instead of your FASO system Domain, simply perform the following steps:

-from your control panel
-click on "Manage Your Domains"
-click "Click Here to use a domain name that you already own"
-type in your domain name
-click "Go"
-follow instructions

If you do not have a personalized web address but would like one, do the following:


-from your control panel
-click on "Register a Domain"
-click "Click here to check availability and register a New Domain Name"
-our system may have the domain name box filled in as a recommendation. If you like it, click "search." Otherwise, type your own choice into the box and click "search"
-if your choice is not available click "Click here to try a different domain"
(If your choice was YourName.com, most of the time adding "FineArt" will be available (ie YourNameFineArt.com).
-after you find a choice that is available click "YES" to register it.
-that's it! You've registered your domain.

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7) CONTACTING TECHNICAL SUPPORT

The best way to contact us at Tech Support is by opening up a ticket from your control panel. That way we are sure not to miss your request for help.

Tech support is staffed Monday - Friday 9a - 9p central time,
Saturday - 11am to 6pm & Sunday - 10am to 6pm.
We put forth our best efforts to get back to you with in an hour or so to help you with your question.
 
Our goal is to get you support as quickly as possible and opening a ticket is the best way for us to do that. Our phone number is also listed here.

1. log into your FASO control panel click on CONTACT TECHNICAL SUPPORT
click on 1. OPEN NEW TICKET (best option-this will email tech support immediately.)

2. Here is our toll free phone number if you prefer to call instead of sending in a support ticket:  Contact Tech Support: (877)-327-6234

3. Also, if you have questions during a time when our Level 2 tech support staff is not available…you may find your answer in our FAQ list - our Frequently Asked Questions page. Here are a lot of answers, this may be a very helpful resource to you as you build your site.

Please visit:
http://faso.com/help.asp

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8) ADDING IMAGES TO YOUR WEBSITE CATEGORIES

There are two ways to add images to the category pages on your website.  You can add an image to the upper left of the page using the 'img Main Image' dropdown or you can add images to the text editing area of page using the INSERT IMAGE Icon.

TRADITIONAL WAY TO ADD AN IMAGE:  Using the 'img Main Image' drop down

Using the 'img Main Image' drop down will add a single image to your website at the top left of the page.  Some categories offer a second image option that when added will appear at the bottom of the page.

When adding the image in this manner, text will wrap around the image at the top of the page. 

ADDING IMAGES TO TEXT AREA USING THE "INSERT IMAGE" ICON

The INSERT IMAGE Icon (mountain with sun) allows you to add images within the body of the text and adjust their size and placement.

Instructions for using the INSERT IMAGE icon:
1. In the text entry page, Activate cursor where you want to add additional images.
2. Click on the INSERT IMAGE icon
-this is in both the Full Screen Mode and the Main Text Editing screen
3. You will be given the following three ways to add images:
- Add a New Image from Your Computer
- Use an Image that you've already uploaded
- Use an Image from the another Website
4. Click on the option you want to use to upload an image
5. Choose the image size you wish to add.
*'Insert Image'…standard size for INSERT IMAGE icon is (300 pixels wide on the long side)
*'Insert Image - (Original Size)'…will insert the image at the size it was uploaded.
7. repeat to add additional images
8. click SAVE CHANGES

NOTE: If using both image placement methods on same page…images added using the INSERT IMAGE Icon must be added further down page, within the text, not at the top of the text editing page.

HOW TO EDIT IMAGE  LOCATION:
You can 'edit' the location of the image on the page (left, center, right) by using the 'edit text' icons above text editing area.

1. click on image to select
(small 'boxes' will appear around the edges on PC/image will change color on Mac)
2. click on text editing icon to change placement of image found above main text editing area and in Full Screen Mode
(left justify, center, right justify)
3. SAVE CHANGES

HOW TO EDIT IMAGE SIZE:
You can make an image smaller but not larger..without causing distortion.  If you need an image larger than 300 pixels wide on the long side... you will need to use the 'Insert Image - (Original Size)' option and then make it smaller.

FIRST OPTION:
1. Click on Full Screen Mode (lower left of main text editing page)
2. Left Click on the image
(a new small yellow 'Edit Image Properties' window will open above image)
3. Left Click on 'Edit Image Properties'
4. Add desired pixel  dimension to one field. .other will follow
(this will assure that picture is re-sized in proportion)
5.click UPDATE
6. When you get the look you want..click SAVE CHANGES

SECOND OPTION:
1. Click on image to select (little boxes will appear around the edge)
2. Grab the little  box IN ANY CORNER and pull  or push in to make image smaller.
3. When you get the look you want..click SAVE CHANGES

8.5) ADDING TEXT TO  YOUR WEBSITE CATEGORIES

You CANNOT PASTE preformatted documents from a wordprocessing program such as MS Word or copied from another source directly into the text editor for any page on your website without using proper procedures.
 
What works best is to compose from scratch right in the FASO Full Screen Mode edit page as you would in any word processing program.  Save frequently (using the options at upper right of page).
 
Some things to keep in mind.  Websites are built on a special code system known as HTML.  This differs greatly from the code used in Word Processing programs.  The two simply do not play well together.
 
Formatted documents created in a word processing program or copied from another source will cause a multitude of issues with your website page when pasted directly into the editing screen.
 
The text can display wrong font or color, your website page can be distorted, and edits may not take… just to name a few.
 
If you feel you must paste a previously created document, you have two options.
 
1. In the FullScreenMode editor - place cursor where you want text to start and click the "Paste as Plain Text" button (5th from the left) and then paste the text in.  You will lose all the formatting, but it will be "clean" text.
 
2. Copy 'preformatted text' into Notepad and then copy and paste from the Notepad document directly into FASO edit page.
 
To access notepad:
-click on your computer START button
-click All Programs
-click Accessories
-click Notepad
 
If you're on a Mac, we recommend the application Text Edit:
-click on the Search icon (looking glass, top right of screen)
-enter Text Edit
-click on Text Edit
After typing/pasting your text, click Format, then "Make Plain Text"
 
You can then re-apply any formatting as needed using the text editing icons at the top of editing screen.  This will assure that any formatting  will be done correctly to display on the web.

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We hope you find using FineArtStudioOnline.com enjoyable and productive.  We welcome any comments or suggestions that you might have.  We are continually striving to improve our product and service and look forward to the future, made possible by you, our clients.

Thank you for your support,

Clint Watson
President
www.FineArtStudioOnline.com

Copyright 2001-2012 Clinton B Watson - ALL RIGHTS RESERVED